According to Gartner Social CRM is Going to be Big
I read an interesting article on information age a few days ago which references some new Gartner predictions around Social…
Object types in R: The fundamentals
If you're a self-taught R programmer, you've probably grappled with the different kinds of objects you can use in the language. When…
The Analytic Entrepreneur Series: Dr. Robert Phillips
Bob Phillips, a legend in revenue management and pricing circles, guest-lectured to my MIT Sloan analytics class last week. It…
BI 2010 – Optimizing revenue collection
Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He…
BI 2010 – BI Competency Centers
Two presenters (Saroj from Standard Bank and Angela from Investec) discussed Business Intelligence Competency Centers to start day 2. A…
Guest Post: Si Chen on Cloud Computing and Open Source
A few days ago, I wrote a post about picking up the phone and not relying exclusively on social networking…
Mining Social Media
The finest example of social media mining that I have found to-date is the superb site Please Robe Me. In…
Healthcare Information Systems Need ADW Therapy!
Healthcare information systems everywhere are on the operating table. Some are in intensive care. I’m not a doctor and I…
10 Market Research Challenges
Data Privacy on the Web? As part of the recent BAQMaR Conference in Ghent Belgium, 10 upcoming challenges to the…
Sign this contract here: its all free…Or is it?
In previous years, Federal Government agencies have been given riding instructions to get the cheapest, "all you can eat" licensing…