BI 2010 – BI Competency Centers
Two presenters (Saroj from Standard Bank and Angela from Investec) discussed Business Intelligence Competency Centers to start day 2.
A BICC is a centralized team that captures knowledge, addresses technology, helps manage organizational change and defines common processes for BI across the organization. Repeatability is critical â not having to re-invent things for each new project.
When the BICC effort began Standard Bank found different areas of the retail business at different levels of competency â some were still at level 1 with little or no awareness of BI and others were at level 3 or 4 with BI becoming more strategic. A BICC was seen as a way to bring all areas up to a high level. Investec in contrast had a successful reporting tool project in one area that it wanted to replicate to others and saw a BICC as a way to do this.
Challenges that drove BICCs in the two companies included…
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