PMML support is growing rapidly. From down under and into the stars!
Back in November 2009, I reported on PMML and Open Source Data Mining, highlighting the support open source tools offered…
Does Everyone Deserve Great Customer Service?
This post was inspired by a discussion over on the CRM Outsiders blog that was in turn inspired by a discussion over…
The “Right” Degree of Automation
Social media monitoring and measurement is hard. Knowing what to do with the data, how to respond and how to…
Mind the Gap: Cognitive Load
Photo via Flickr (Creative Commons License) by: futureshape For many people, the phrase “mind the gap” conjures up images of…
Deltek announces intent to acquire Maconomy
Today Deltek announced its intent to acquire Maconomy, a European based services resource planning (SRP) vendor. In the realm of…
Hugo Chavez should optimize Twitter
Venezuela's charismatic president, Hugo Chavez, is the country's most popular twitterer, with more than half a million followers. A Reuters…
Predictive Analytics: 8 Things to Keep in Mind (Part 7)
Theme 7: Prototype, Pilot, Scale Edison did not invent the light bulb. He took a working concept and developed hundreds…
Information Theory Approach to Data Quality and MDM
Over the past decade, data quality has been a major focus for data management professionals, data government organizations, and other…
Looking at the increasing role of social media within business intelligence
The role of business intelligence (BI) is slowly shifting within organizations. People speak about the transition from traditional uses towards…
What’s Coming Up Next for Social CRM and Enterprise 2.0?
We’ve talked about a lot of topics around the Social CRM and Enterprise 2.0 space and I think it’s about…
