Calculate the Value of Your Facebook Page
Marketers are clamoring for data to determine the ROI of their social-media…
Smart meters need smart systems, not a better user interface
This article on CNET caught my eye this morning: Study: Smart meters…
How solid is your information management system?
Solidity: (noun) the state, property, or quality of being solid. having firmness…
Social Media vs Social CRM vs Social Business vs Enterprise 2.0
First off, yes this is an actual chess puzzle (you know I…
The future and trends of Text Analytics
I recently attended a GATE seminar on the University of Sheffield. Having…
Flexible yet permanent – the power of business rules
Sapphire, SAP’s big show, is on this week and I have been…
How to Improve Predictive Accuracy? (Part 1)
“Prediction is difficult, especially about the future.” - Yogi Berra (a baseball…
A Poorly Managed Company’s Tour Guide: Performance Mangement and the ‘Mesdup’ Corporation
Publicly traded companies issue annual reports that increasingly look like magazines.…
Miles Davis’ Music Lesson for Performance Management
Count Basie, Louis Armstrong, and Duke Ellington were jazz greats. And then…