How Customer Engagement will determine winning brands in Social Era
In recent months, a lot has been written about how Social Media…
Reasons why Foursquare is the hottest Social Network on the web
Foursquare, the hottest Social Network on the web turned one yesterday. Hard…
Rapportive Takes a Stab at SCRM with Gmail Integration
I recently came across a plugin for Gmail called “Rapportive” which I…
Secret of Ford’s Social Media Success
Ford Motor Company is among a handful of large corporations with many…
Make it Simple, Focused, High-Performance, and Polished: My Web Philosophy
I was asked recently by a potential client what my “philosophy of…
Breaches of data confidentiality can be costly
In a previous post last year I mentioned a particularly nasty and…
How Lyza stole the show at TDWI Las Vegas
Stealth buzz: how Lyza stole the show Lyzasoft wasn’t among the 38…