An Open Letter to Jeff Bezos
This post might not be a wise move but I never claimed to have a perfect batting average in the wisdom department. David probably shouldnât tick off Goliath in general. In this case, when it comes to selling books, Amazon is clearly the 800 lb gorilla in book sales. Maybe I shouldnât write this post.
On the other hand, how do you effect change if you donât express your dissatisfaction with the status quo? Not by silence. What the hellâ¦Iâm going for it.
Why Iâm Miffed
The source of my disgruntlement is Amazon, but not as a customer per se. Iâm writing as an author and one not happy with its customer service. Iâm particularly miffed at the time that it is taking Amazon to post my book videos to the main page of each. The two in question are:
By way of background, Amazon has been allowing authors to post audio or video content on their book pages on a limited basis. For a few examples, see Chris Andersonâs Free: The Future of a Radical Price…
Phil Simon is a recognized technology authority. He is the award-winning author of eight management books, most recentlyAnalytics: The Agile Way. He <consults organizations on matters related to communications, strategy, data, and technology. His contributions have been featured on The Harvard Business Review, CNN, The New York Times, Fox News, and many other sites. In the fall of 2016, he joined the faculty at Arizona State University’s W. P. Carey School of Business.
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