Designing performance measurements to identify and reduce warranty waste
Doug Maddox discussed how Chrysler has worked on warranty waste and performance…
Trust, Risk, Reputation and Recommendation on the Web
TR4Web2009 (Trust, Risk, Reputation and Recommendation on the Web) is a workshop…
Is the Aardvark a Social Animal?
A colleague alerted me to Aardvark, a social search service, scheduled to…
Media Cloud: Watch, Analyze, Learn
A couple of months ago, Tom Tague, who leads the Calais initiative…
Social Media for Authors, Questions from the Teleseminar Part 3
A few days ago I did a teleseminar for around 400 authors…
Making Ads More Interesting…for Users or for Google?
Google annouced today that: We think we can make online advertising even…
Hospitality Technology (Or Lack Thereof) – What is the Insight ROI?
I was quoted in an article that came out in Hospitality Technology…
