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Salesforce CRM execs are likely celebrating this week as they gained a shiny new customer- Facebook. Word on the street is that the social networking giant recently ranked the second lowest…
Dive Brief:Demand for cloud services is so large that there will be "multiple successful players," though it's not clear yet who they will be, according to Amazon Web Services CEO…
In our benchmark research into contact centers in the cloud, nearly two-thirds…
Expenditures are being tightened across the board, but companies still need software…
There are the hunkerers and the builders. Those are the two basic…
When the telephone was invented the first networks were private, typically between…
Copyright © 2009 James Taylor. Visit the original article at Predictive analytics…
I returned this week from the Eyeo festival, a gathering of many…
As we witness our society racing ahead with surveillance-enabling sensors and platforms…
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