Measuring the Strong Signal of the Customer’s Voice
SDC interviewed Claude Guay - CEO of iPerceptions - and Duff Anderson, iPerceptions’ VP of research - about their approach to gathering essential data about customers. What data is most…
Gartner Adds Big Data to Its 2011 Hype Cycle
It’s that time of year again: Gartner is looking at the “hype cycle” for emerging technologies and trying to decide where technologies should lie in terms of their maturity. It…
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Don’t let Oscar Fool You—3D Is Here
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Guest Interview with Heidi Cool: How a University Experiments with Social Media
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How to Gain Knowledge from the Online Community
As employees today have increasingly free reign to connect and share data…
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Artificial intelligence is shaping our world in unbelievable ways. As previously stated,…
Hire Hackers to Catch Other Hackers?
In recent times, “Anonymous” hackers have been wreaking havoc with corporate and…
Mr. Jassy, Tear Down This Wall! – a Letter to Amazon’s Web Services
Andrew Jassy SVP, Amazon Web Services Hi Andy, I am not going…
