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Like other enterprise business processes, IT Service Management requires all of the pieces to be in sync. Various process modules and toolsets must work together in order to keep things…
Happy New Year! Here’s a list of what I find are the most interesting trends in analytics in 2015. Happy New Year! Here’s a list of what I find are the…
The term 'smart city' is becoming familiar around the world as urban…
Complexity in today’s workforce, new technology investments, economic pressures, talent as a…
Demand for data scientists is growing. The BLS reports that the number…
In business, the first rule of gamification is don’t call it gamification.…
Artificial Intelligence (AI) is changing the way that eCommerce companies do business.…
As I wrote in last week’s blog post, a data warehouse appliance…
The total annual cost of worldwide IT failures is $6.2 trillion dollars-…
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