Hidden Talents of Imaginary Friends
"Imaginary friends" is the term Nancy White has used to describe the hundreds of people she has developed relationships with in our shared virtual spaces. They are presumably not imaginary…
Social Monitoring Doesn’t Stop At Social Media
When most companies think about monitoring online conversations, the discussion generally stops at social media. Conversations about your brand are not limited to the social media landscape. Consumer are evaluating,…
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Stop Paying SocialToo for Twitter Premium Services
If you haven’t heard of SocialToo, it is a “computerized personal assistant”…
The Social Web as a Customer Support Channel
I just had an experience that to me, typifies what I expect…
In defense of Venture Capitalism
Critics of private equity claim that compensation is greatly exaggerated for them,…
Four Strategies For Effective Database Compliance
Modern data is an increasingly overwhelming field, with new information being created…
The Simple Minded Effects of Social Media
Neuroscientists have shown in study after study that multi-tasking isn’t helping us…
How Can Data Science Help in Spying Your Competitors’ Moves?
Curiosity is the mother of invention. Being curious about your competitor’s moves…
Big Data is the Library of Babel
Richard Ordowich, commenting on my Hail to the Chiefs post, remarked Richard Ordowich, commenting…