How a Free Burrito Turned into A $55 Parking Ticket and a Great Customer Experience
It’s hard trying to keep up in the Age of Acceleration. Everything is sped up. Everything is enhanced. Everything is…
How SEO is Like Customer Service
"We seek to WOW our customers." – ZapposWhen we hear of customer service, the big companies that come to mind…
Self-Service BI & Adapting Line of Business (LoB) Executives
Today, BI has sprouted more than just a technology as organization across the globe demand over more relevant and faster…
Big Data Q&A for the Data Protection Law and Policy Newsletter
I have been given permission to re-publish an interview I did with the Data Protection & Law Policy newsletter. Also…
Simple Tools for Building a Recommendation Engine
Revolution’s resident economist, Saar Golde, is very fond of saying that “90% of what you might from a recommendation engine…
Are You Asking the Right Questions with Predictive Analytics?
Predictive analytics can help companies forecast business results with stunning accuracy – for example, how a particular group of customers might…
When Do You need All the Data for Big Analytics?
In the 2012 edition of the SAP Sybase Capital Markets Guide, Revolution Analytics' Senior Advisor for Products and Strategy (and former…
What is wrong with OR in business rules?
Myth or Reality? Is it bad to use OR-ed conditions in Business rules?A friend of mine pinged me last week…
How NOAA uses R to forecast river flooding.
Thanks to the lower-than-usual snowfall over most of the US this past winter, there's low risk of major flooding as the…
