ETL Checkpoints
ETL tools can be extremely involved, especially with complex data sets. At one time or another, many data management professionals…
Defending Your Analytics: Handling Hecklers
The Nature of the Beast The trumpet sounds and the matador, dressed in gold, parades into the ring as a…
New for 2011: Standardizing the Definition of View-through
It has been over 17 years since the advent of the Netscape Web browser in 1993 and almost as many years…
Data preprocessing for clustering: survey
The University of Jena (Germany) is currently working on preprocessing for clustering. It is part of a bigger project (WhiBo).…
KLM Surprise: Is it Social CRM?
Here’s a great Social Media Customer Engagement Case Study – Royal Dutch Airlines KLM.
Getting Value from Your Social Projects?
According to the latest IDC Social Business survey approximately 41% of businesses surveyed have already implemented an enterprise social software…
Social CRM and Customer Advocacy Programs: Case Study
In my previous post titled Loyalty Programs are Passé, how about Customer Advocacy Program?, I highlighted the importance of tracking…
Agile BI (What it is, Why it is)
“I told the project development team what I wanted and all they ever do is hiding for 6 months, never…
From MIT/Sloan Analytics: The New Path To Value
In 2009 alone, the Earth’s inhabitants created more digital data than it previously had up to that point.
Smart Grid Business Analytics: Adding Value to the Smart Grid
Most of the electric utilities companies are investing in deploying smart meters to replace their aging infrastructure. Recently, I finished…
