First Look – TRIAD 8.5 and Decision Graph
TRIAD 8.5 has just been released and is the latest version of FICO’s combined account manager and customer manager platform…
Apps are great, but Ecosystems are better
By now, everyone is pretty much on the same page with apps on mobile devices. The popularity of these programs,…
Relationship Marketing: An A/B Test!
If you received a message from a relationship company you knew - which one of these tweets would you be…
Novell Pulse: Real-time Enterprise Collaboration?
I had the opportunity to spend some time with the Novell Pulse team and take a deep look at their…
Managing Change: Pick Something, and Do It Well
A common way of expressing the holistic nature of a project is to talk about "People, Process, and Technology". I'm…
The Wisdom of the Social Media Crowd
In his blog post A Story Culture, Michael Lopp, author of Managing Humans (check out the book's great promotional website),…
Internet: Refuge for those with psychotic leanings?
Warning: If you're answering a questionnaire and are asked if you experience big mood swings and enjoy scenes movie scenes…
Get to the point
I’m not particularly a fan of Tennis but I’m originally from Scotland so took a keen interest in the recent…
Twelve Principles of DoD Cyber Conflict
While rummaging through old files on my hard drive I encountered a piece I wrote in June 2002 which captured…
Satisfying Saturday: The Buzz on Google Buzz
If you logged into your GMail account this week, you probably know about Google Buzz by now and may have…
