Change management – a means to an end
I was on conference call today and someone noted, “I am still at the point where I’m trying to convince…
Sugarcon Day 2, Re-cap of Paul Greenberg’s Keynote on Social CRM
Instead of covering all the sessions I attended I’m going to focus this post on Paul’s’ keynote on social CRM…
The Third SM: Enterprise SM
The use of social media in the enterprise is, of course the playing field articulated by Andrew McAfee as Enterprise…
Lessons from Social Media Meet-Up, Part II – Leaps of Faith
I had the pleasure of going to the Social Media Meet-Up this week. This is my second post covering the…
Why don’t they [IT] ever learn?
I was chatting with friends last weekend about work and the conversation led to discussing how hard IT seem to…
Making a commitment to better output: NO MORE F*CKING TYPOS
The number-one cause for broken pages, missed messages, mysterious errors, and general frustration is, from where I stand, uncorrected fat-finger…
First Look – Rogue Wave
Rogue Wave Software is a company I know through their acquisition of Visual Numerics (VNI) (first reviewed here). Owned by…
Re-cap of SugarCon Day 1
I literally flew in from Maui (via LA) and hopped on a train to get to Sugarcon on very little…
Lessons from Social Media Meet-Up, Part I – Measuring is Easy; Evaluation is Hard.
I had the pleasure of attending the Social Media Meet-Up this week. In general, it was a very informative day…
Future of Email, Impact of Mobile, & Mobility
People will pay attention to your messages if they are relevant, if they can access your messaging whenever they want,…