The IM Strategy Stack
I have been trying to present the elements of an IM strategy and came up with a 'stack' view that…
Impact of Google Instant on paid search
When Google introduced Google Instant (where search results are displayed as you type), it was certainly a boon for searchers.…
A New Marketplace of Ideas
As a student of history and philosophy, I’ve long been intrigued by the “marketplace of ideas” espoused by John Milton,…
How Data Analytics Can Help Make Staffing Decisions
Business intelligence helps us make decisions about how to attract and retain the best customers, and how to create happy…
How are Predictive Analytics related to Performance?
A few months ago, I posted a video blog to start a conversation around the term "Analytics". I had asked you:How…
Enable, Empower, Engage: Key to Social CRM Success
In my first post of the year published on January 2nd, 2010 titled 2010: Year of Social CRM, I highlighted…
Private versus Public Clouds for ERP Software
The September 10 edition of Processor Magazine provides insight with regard to building private clouds as well as a comparison…
Darth Data
While I was grocery shopping today, I couldn’t resist taking this picture of Darth Tater.
Capacity for change
I’m surprised how much change I’ve become accustomed to, having moved country for the 3rd time in 4 years (UK,…