“Data Retention? Yes, please!”
There are good reasons for taking a very close look at anything that threatens basic civil liberties, which is why…
Data Privacy: the Creepy vs. the Terrifying
At the e-G8 summit yesterday, I got into a little spat over privacy. My point, in a panel discussion, was…
A Socialized Sales Funnel – Sales or Advocacy?
I’ve been talking with the sales folks here at CI about the influence of social media on the sales funnel.…
How to Transform Customer Retention with Analytics
Analytics can transform your business. Last time I shared with you how to transform your marketing with analytics. This time…
The Legal Performance Continuum: Putting Your Data to Work – Part 1
An organization’s data can be among its chief assets, providing the intelligence to improve performance across the organization. Corporate legal…
Open-Source-Data-Vault-Models
Just started an open-source-data-vault-model project on SourceForge.net. I’ve already uploaded 4 or 5 sample models that should be considered “working…
SAP Users Crowd the Teradata Booth
I attended the SAPPHIRE NOW conference and was really encouraged by the great attendance. The Orange County Convention Center in…
Chris Bucholtz is Ready to Turn CRM Inside-Out
Martin Schneider was the driving force behind one of the best CRM blogs out there – CRM Outsiders. And although…
