Honing in on the Value of Social Media Data
My colleague in Consumer Goods, Tim Shaw, recently passed along an interesting article from Deloitte titled “Making Sense of Social…
What do you want to see at useR 2012?
This year's useR! conference at Warwick University is less than a week away, but planning is already underway for useR!…
ROI On Technology Investments: THE Theme @ the Financial Services Symposium
“We have lots of information technology… but we don’t have any information!” – so goes the caption of a popular…
Applying Data Analytics to Customer Experience and Service on Social Media
Recently we interviewed Amir Dekel, Director of Marketing and Communications for ClickFox, a provider of "customer experience analytics." In results…
In Defense of IT
Business leaders often criticize IT for their inability to get with the times. Do the following questions sound familiar? Why…
Want to Disprove a CEO’s Wishful Thinking? Use Analytics.
How often have you heard executives proclaim that next year the target for financial results will be a substantial lift…
ShotSpotter Gunshot Location System
The ShotSpotter Gunshot Location System is a revolutionary system of acoustic sensors in use by a number of police departments nationwide designed to detect…
In Search of Actionable Insights from Social Media Data
Most people recognize the incredible potential of the internet and social media data to collect and elicit opinions about millions…
