Avoiding Chaos, Losing Serendipity?
From earliest times, humans, as social animals, have continuously faced…
Information, Intelligence and Process: Combining Forces to Better Answer Business Needs
Data governance can be seen as formalized policies, practices and processes set…
Goals and Metrics – Measuring Customer Engagement on the Web
The notions of web presence and customer engagement aren’t new -- but…
IT + Marketing: Innovation Through Collaboration in B2B Software Companies
I’ve read a lot of articles and posts that have discussed various…
Findability Inside the Firewall – Still Trying to Find the Information We Need
Google and Search are now infamously synonymous for successfully looking for almost…