CRM
1199 views

“Tech Savvy” Means “Customer Savvy” for Midsized Companies

JulieHunt - November 26, 2014

Technology is no longer simply back office automation or work productivity tools addressing the day to day of the business. Technology has become a core pillar for…

Analytics
1164 views

Meeting the Business Technology Needs of Midsized Companies

JulieHunt - November 14, 2014

Current technology trends are important for all organizations. Most midsized companies have these technologies at the top of their lists: Mobile, Analytics, Cloud, and Security. And each…

Big Data
1011 views

Smart Cities Technology: Opportunities for Midsized Vendors

JulieHunt - October 22, 2014

The term 'smart city' is becoming familiar around the world as urban areas realize that a great deal of benefit can come from connecting physical and digital…

Analytics Fortify Resilient Midmarket Companies
Analytics
1238 views
Analytics
1238 views

Analytics Fortify Resilient Midmarket Companies

JulieHunt - September 10, 2014

In the U.S. midmarket companies constitute a unique and highly fruitful business realm. Many midsized firms are purposefully not on a trajectory to become large enterprises. These…

Big Data
1077 views

Dazed and Confused About Big Data

JulieHunt - May 25, 2014

Not every business needs to initiate "big data" analytics, but every company needs to understand more about big data – even if the final decision is that…

Uncategorized
1165 views

More Than Pretty Pictures: Visualizing Insight

JulieHunt - February 28, 2014

             Source: customerthink.com               Source: customerthink.com While more analytics tools, including data visualization applications, are becoming available at a wide range of cost-effective pricing and ease of usability, many midmarket…

Decision Management
1039 views

Transforming Fragmented Decision Making

JulieHunt - February 13, 2014

Many midsized organizations are uncertain about how to proceed with business intelligence and analytics – or if they should even jump in. But if these organizations fail…

Best Practices
1123 views

Customer Experience Innovation: Aligning Business with Customer

JulieHunt - December 20, 2013

Responsive and accurate support for customer interactions points the way for the kind of management that organizations can apply to foster positive customer experiences, through the people,…

Analytics
1136 views

Where’s My Magic 8 Ball? Customer-Focused Analytics

JulieHunt - October 12, 2013

Your customers know that they have handed you a lot of their personal information through a variety of interactions and channels. And your customers fully expect that…

Analytics
941 views

In the Cloud: Innovating Information Management

JulieHunt - September 25, 2013

Innovation is often about finding new ideas or applying existing ideas in new ways to bring about beneficial change. Innovation is not limited to the products and…