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SmartData Collective > Big Data > Social Data > Using Social Media Analytics to Extend Business Intelligence
AnalyticsSocial Data

Using Social Media Analytics to Extend Business Intelligence

Jennifer Roberts
Jennifer Roberts
1 Min Read
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Applying social media analytics to surface consumer insights. A dynamic, always-on dashboard can help your organization track key social media indicators. Two new videos show how social media intelligence can be used to monitor consumer sentiment as it applies to entertainment or even credit card customer services and fees.

Contents
  • What Social Customers are Saying About Credit Card Companies
  • What Social Customers are Saying About Credit Card Companies
  • How TV Viewership Can be Monitored Using Social Media Analytics

What Social Customers are Saying About Credit Card Companies

Applying social media analytics to surface consumer insights. A dynamic, always-on dashboard can help your organization track key social media indicators. Two new videos show how social media intelligence can be used to monitor consumer sentiment as it applies to entertainment or even credit card customer services and fees.

More Read

A Cultural View of Social Media: Perspectives from Vicky, One of Our Social Media Analysts
PII, Anonymized Data, and Big Data Privacy
First Look – Causata
Influencing Shoppers Beyond the Store
First Look – Incanto

What Social Customers are Saying About Credit Card Companies

What the Social Customers are Saying About Credit Card Companies from Collective Intellect on Vimeo.

How TV Viewership Can be Monitored Using Social Media Analytics

How TV Viewership Can be Monitored Using Social Media Analytics from Collective Intellect on Vimeo.

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