NICE Delivers Customer Interactions with Next Generation Workforce Optimization
In my research of NICE Systems for several years I have remarked…
Low Latency a High Priority When Choosing a Data Center Location
Conventional wisdom about network technology dictates that data centers have to be located close…
The Great Analytical Divide: Data Scientist vs. Value Architect
In the analytics space, it is quite common for many organizations to…
Gliding through Traffic with Big Data
A string of needless red lights and another late arrival at work.We’ve…
Cloudera Makes Hadoop a Big Player in Big Data
I had the pleasure of attending Cloudera’s recent analyst summit. Presenters reviewed…
A Data-Centric Approach Will Lead To Customer Centricity
A few years ago, with the rise of social media, many organisations…
How Text Mining Can Help Your Business Dig For Gold
Your customers want to communicate with you. Your partners, employees, potential clients,…
Cloud Computing Trends and Latest Stats
The cloud has become omnipresent, casting its shadow over practically every aspect…
Cloud Security Concerns Persist in Healthcare Field: Data Is More Secure With Cloud Hosting Provider
When the Ponemon Institute’s fourth annual Benchmark Study on Patient Privacy &…
What You Need to Know About Cloud Analytics
If you are an analytics professional, then cloud analytics is in your…