The Disconnect Between How Vendors and Strategists Approach Social CRM
After spending a lot of time speaking and interacting with vendors and…
Enterprise 2.0 – If we only knew what we know.
If we only knew what we know. Years ago, while working inside…
Moving to the People-centric Enterprise
The fun thing about trying to figure out what might happen next…
Enterprise 2.0 Pilots
Andrew McAfee started an interesting discussion recently with his post Drop the…
What’s Coming Up Next for Social CRM and Enterprise 2.0?
We’ve talked about a lot of topics around the Social CRM and…