Tag: Business Collaboration

Interactive Intelligence Reveals Ambitious Plans for Customer Service

At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased…

RichardSnow RichardSnow 0 Min Read

Infor Demonstrates Steady Stream of Advances to Customers

At this year’s Inforum user group conference, Infor representatives showed the progress…

Robert Kugel Robert Kugel 16 Min Read

Industry Exposé: Technology Vendors Skew Analysts and Influencers

In my more than a decade of writing on the trends and…

Mark Smith Mark Smith 10 Min Read

Splunk: Big Data Machine for Operational Intelligence

Splunk recently entered the financial markets as a publicly traded company (NASDAQ: SPLK)…

Mark Smith Mark Smith 10 Min Read

Workday Rising while Oracle Sleeps in the Clouds

As Workday held its annual Workday Rising conference this week, it’s a good time…

Mark Smith Mark Smith 10 Min Read

Salesforce Presents New Social Enterprise with Chatter, Mobility and Data

At the Dreamforce conference, Salesforce.com (NYSE:CRM) CEO Marc Benioff unveiled the latest…

Mark Smith Mark Smith 10 Min Read