5 Ways That Qantas Is Using Data to Delight Customers and Build Loyalty
USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS & MARKETINGMost people will agree that air travel today…
4 Considerations When Choosing a Hadoop Distribution
Choosing the right Hadoop distribution can be a tricky process. Many businesses looking to adopt Hadoop in their data infrastructure…
10 Reasons Why Now Is the Time to Get into Big Data
With each year that goes by, more and more business are beginning to reap the benefits that come from getting…
When Big Hearts Meet Big Data: 6 Nonprofits Using Data to Change the World
When people think of big data, they often think of machines, robots and things that might be generally impersonal. But…
Using Recommendation Engines to Reduce Subscription Service Churn
Recommendation engines are the digital version of the pot of gold at the end of the Big Data rainbow. Imagine…
Redefining Loyalty Programs with Big Data and Hadoop
Building Real Customer Relationships from Reward-Based FlingsA loyalty program should not be about points, rewards, or status. While these perks…
What Angry Birds Can Teach Us About Analytics
The past couple of years, my kids participated in The Hour Of Code. If you haven’t heard about the initiative,…
Online Invoicing Solutions: Boring Billing Just Got Better
The bottom-line similarities between moving IT operations to the cloud and shifting online invoicing to the cloud are many. Then…
How Small Businesses Can Use Big Data
As a small business owner, you may think that Big Data could not be any sort of help to you.…
Data = Opportunity: But Are You Monetizing Information?
In 2001, Gartner analyst Doug Laney, coined the term “big-data”, to articulate the impending explosion in Volume, Variety, and Velocity (“the 3…
