Goals and Metrics – Measuring Customer Engagement on the Web
The notions of web presence and customer engagement aren’t new -- but are gaining in interest as web presence expands…
Free Forrester Research on Future of BI
Endeca is offering a free Forrester Research on the future of Business Intelligence.In it, Boris Evelson talks about the BI…
Use of Analytics in Business Verticals
In the last posts we saw how Analytics has become mainstream & how it is different from the Business Intelligence.
How to load your iPhone location data into R
Earlier this week, data scientists Pete Warden and Alasdair Allen reported that iPhones and cell-enabled iPads keep an internal log…
First Look – OpenRules Decision Management System
As promised when I was blogging from the Object Management Group standards meeting, I caught up with OpenRules recently. OpenRules…
Earth Day: How Green BI has Become a Reality
Nearly 74 percent of companies said that green IT initiatives are important in considering IT services, according to a report…
The Evolution of Customer Service
I think that some (maybe a lot) of businesses are struggling to understand what customers want from their customer support…
First Look – G Stat
G-Stat is a privately held Israeli company focused on advanced analytical and data mining solutions. The founder of G-Stat began…
Optimizing Your Content for Your Target Audience
As you get more and more immersed in writing and publishing content for business, you need to take your target…
Customer Data Integration (CDI) – for a Single View of Your Customer
How profitable are your customers? What have they purchased lately? Are there opportunities to up-sell and cross-sell to them? You…
