BI Shouldn’t Be Part-time Pursuit for Analysts
As much money as companies pour into enterprise software, you'd think they'd be interested in maximizing the value they get…
How BI and Data Analytics Professionals Used Twitter in September
Hello to all the Tweeps who are following our monthly roundup of all things business intelligence and data analytics on…
Speech IVR with Artificial Intelligence Is the Bees Knees
A short time ago I was approached by a friend of mine who is working with a startup called SmartAction.…
Time for an Information Management Strategy?
I recently had the opportunity to visit four small businesses in a consulting capacity. Along with two other experts, I…
BPM, CRM and Cloud a Compelling Mix
Seven Steps to a Successful ERP or CRM LaunchKeep your project team on track.
Book Review – Agile Business Rules Development
Decision Management can only succeed if the business rules for decisions can be effectively managed. Effective management must involve both…
The Next Generation Enterprise Platform
Now that I've had a a few weeks since Salesforce.com's Dreamforce conference to think more about Salesforce's new positioning around…
The VoC Hoax (follow-up post)
It's been a few months since our previous post about voice of the customer programs being inadequate indicators of customer…
Factual Logic: Why Numbers Count
The funny thing about Decision Management technologies is that we obsess with automation but.