Data versus Expertise Dilemma
In the decade (or two) I have spent in Decision Management, and Artificial Intelligence at large, I have seen first-hand…
Information Management Technology Revolution and Research Agenda for 2012
In our definition, information management encompasses the acquisition, organization, dissemination and use of information by organizations to create and enhance…
The Data Analytics of St. Patrick’s Day
Tomorrow, almost half of Americans will don green shirts to avoid being pinched, seek out some
Moving BI off the Mainframe
When IT professionals use the acronym "MF" in the near future, they may no longer be referring to "Mainframe" as…
The Power of Customer Decision Management
A few weeks ago Rob Brosnan wrote a nice piece on the Forrester blog – Is it time for Customer…
The Perils of Analysts Demanding Perfection and Precision
I refer to myself as a “ready-fire-aim” kind of guy. Although this is an exaggeration, it makes the point that…
So, what is Digital Analytics then?
The WAA renamed itself to DAA (which was announced at eMetrics in San Francisco last Monday) to reflect the…
Is Your Dashboard Working?
It’s no wonder they call it a dashboard… Like your car, your business could scarcely move forward without it. A well designed…
Letter to Operations: no more spreadsheets for Purchasing
Editor’s Note: This article addresses supply chain issues in the form of a memo written to the operations management department.…
Why Discovery Really Matters
I recently gave two presentations on trends in BI at IT conferences in Sweden and South Africa and one of…
