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SmartData Collective > Business Intelligence > CRM

CRM

Latest CRM News

Would Vincent Van Gogh cut off his ear for Performance Management?

This week I presented seminars in Amsterdam and took some time to visit the Van Gogh Museum. It is a…

GaryCokins
GaryCokins
5 Min Read

Anderson Analytics Honored at Advertising Research Foundation

  Anderson Analytics ARF AwardYesterday at the ARF Anderson Analytics was honored at the luncheon during the ARF Great Minds Awards…

TomAnderson
TomAnderson
2 Min Read

Here’s how decision management simplifies process management

Checking out some articles on the Business Rules Community I saw a great illustration of making processes simpler and more…

JamesTaylor
JamesTaylor
3 Min Read

Know Me and Be Relevant: What I learned from Disney’s Keynote at NCDM

NCDM 2008 RECAP: Know me and be relevant is just a starting point!From its earliest days, relevance has been the goal for…

Editor SDC
Editor SDC
9 Min Read

Interview: Lisa Loftis on operational business intelligence

We recently caught up with Lisa Loftis, a CRM and BI expert who, in her consulting travels, has worked with…

brianfarnan1
brianfarnan1
3 Min Read

A Lesson in Social Media from the Beatles

Guest post info: Drew Gneiser works for Axiom Marketing Communications in Minneapolis, MN and writes on their company’s social media…

JacobMorgan
JacobMorgan
5 Min Read

Twitter gains salesforce.com support, anticipating the next great thing?

Welcome Mary Wardley with this guest post. Mary is IDC's vice president of CRM and Applications research in my Software Business…

mfauscette
mfauscette
7 Min Read

The Anderson Analytics Facebook Application in Advertising Age

This week in AdAge there’s an article on “How Marketers Tap Facebook and Twitter, Apps and Widgets”. If interested you…

TomAnderson
TomAnderson
3 Min Read

Who I Want at the Business Intelligence Table

Go and look at any guide on implementing Business Intelligence (BI) and invariably executive leadership is touted as a must.…

michgoetz
michgoetz
10 Min Read

Decision management can improve warranty claims and customer experience

Warranty Week (Computer Warranty Trends, 26 March 2009) had an interesting article this week about the rising rate of warranty…

JamesTaylor
JamesTaylor
4 Min Read
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