Can Better Customer Experience Be Found in Cloud?
11 Best Practices for Online Chat Sales and Customer ServiceOnline chat is gaining attention as an effective customer service delivery…
Oracle Unveils the BI Appliance Called Exalytics
Oracle kicked off its Open World 2011 conference with the announcement ofExalytics, a new data warehouse appliance specifically for business intelligence…
Five More Top Data Visualizations that Persuade
Last summer, we discussed the increasing popularity of data visualization to communicate complex information in business and media.
The Next Generation Enterprise Platform
Now that I've had a a few weeks since Salesforce.com's Dreamforce conference to think more about Salesforce's new positioning around…
The Average Hotel Does Not Get The Average Rating
The millions of travelers who review hotels, restaurants, and other attractions on TripAdvisor also supply a numeric rating by clicking…
Personalization: The Underappreciated Aspect of Self-Service Business Intelligence
These days, it seems like you can’t read an article about business intelligence (BI) without seeing the term “self-service.” Self-service…
The World of Data [INFOGRAPHIC]
We constantly hear about how much data we are creating every day – check out this interesting little infographic by…
The R Graph Gallery Goes Social
The R Graph Gallery, the website from Romain François that showcases hundreds of examples of data visualization with R, has…
Facebook’s Growing Web Platform
If you want to find something, anything on the web, you "google" it...I mean how ubiquitous has a company become…
