Forrester’s Customer Experience Forum 2012
For decades, companies have been paying lip service to the idea of delighting customers, while disappointing them in every channel.…
From Big Data to Smart Data: Supporting Critical Business Decisions
Last week at Lithium's LiNC event I did a session on big data with Lithium Principal Scientist Dr Michael Wu.…
Visualizing Data in 3D with Lego
A few weeks ago my colleague Jens Boivie (sales executive training in the Nordics) sent me a link to this…
Kapow Software harvests and virtualizes information and applications for business.
Making business use of the vast amount of information on the Web and Internet along with a company’s intranet is…
Connecting the Enterprise: The VMware – Lithium Technologies Partnership
Companies today are under increasing pressure to change the way they interact with customers and community management platforms like the…
Uncertainty Coefficients for Features Reduction – Comparison with LDA Technique
We have already discussed feature selection and features reduction, and all the techniques we explored were strictly related and applicable…
The Amazon Effect: Zuora, Citrix and the Acceleration of the Cloud Economy
When Amazon started making their infrastructure and IT processes available outside the company firewall in 2006 it was a tipping…
The New Way to Segment For a 6x Greater Return
I have been thinking about this for some time (BTW, this is a short post – hope to ignite some…
