EPM as Early Warning System
I just got this e-mail in my inbox today, it's from my daughter's high school principal sent to all the…
Who Are the Animals of Analytics-Based Performance Management?
Ever notice how the personalities and dispositions of animals often resemble humans’? An organization’s pursuit of adopting analytics-based performance management…
Art and Science of Data Visualization (Part 2)
Just a little more theory and background on Data Visualization, to eat up the rest of your weekend. Unlike the…
How Good Management Can Produce Bad Data
As a long-time analytics practitioner, I am well aware of the dangers of using data without fully understanding where it…
Spinal Tap and The Art of Data Management
Here’s a dirty little about data management: It’s about art as well as science. In this post, I discuss how…
3 Reasons why you should provide Customer Support on Social Media
Talk to any executive of a large or medium sized company contemplating having customer support on Social Media channels and…
Data Mining Book Review: Business intelligence success factors
I will be clear from the beginning: this book is not about business intelligence. At least not the way most…
Facebook Modernizing to C++
Facebook is improving its website by converting PHP, a modern scripting language, to the low-level C++ language. I'm shouting hallelujahs!…
Big Blue Knows How to Blog
IBM does a great job supporting employees who have personal blogs. While other vendors might try to police what employees…