Predictive Analytics with R, PMML, ADAPA, and Excel
PMML (Predictive Model Markup Language) is the standard language used by all the top analytic vendors (commercial and open-source) to…
You Can Only Engage Through Good Service (& Information)
I know that everyone has had a poor customer service experience at some point; I have had my share –…
The Cloud, The Drugstore and The Social Customer
Back in September I had the pleasure of participating in MyVenturePad.com's online event, On-Demand: Soaring with the Cloud Virtual Summit.…
Product Success and Innovation
I've written about innovation a few times and I admit it's a subject that intrigues me and that I think…
Final Jeopardy in “updateable” e-book
The e-book of Final Jeopardy can be pre-ordered, as of today, at Amazon and B...amp;N--but there's a wrinkle. The e-book…
Best One-on-One Conversations of 2011: Social CRM, Entrepreneurship and Connecting with Real Influencers
Over the past couple of months I've been hosting a conversation series over at SmallBizTrends.com (thanks Anita Campbell!) called One…
Commerce Department Calls for Privacy Enforcement
The Commerce Department released a proposal on Dec. 16 calling for the development of a privacy office within the agency…
Solving Mysteries with Location Intelligence
In 1854, an outbreak of Cholera in London killed 127 people in just three days. A week later, it had…
Enabling Social and Collaborative Business Intelligence: A culture of collaboration
If you fail to establish a corporate environment conducive to collaboration, how will you achieve the best from your collaborative…
From Business Intelligence to Personal Intelligence
We all know that analyzing data can help us make better decisions at work. So what if we put the…