Are You Transformed? The MIT Report on Analytics
Are you building a business case for further investments in business analytics?
CI & CNBC Using Social Media Analytics to Predict Business Outcomes
Analysts were expecting big gains from Kohl’s over the holiday weekend; it’s just they didn’t mention that to their customers.…
NPR’s radio series on Big Data
Public-radio network NPR has just broadcast a 2-part series about Big Data on its Morning Edition program.
Dashboard Gauges: Indulgence with Restraint
Tis the season of indulgence. Sometimes it is indulgence without any semblance of restraint. Case in point, the “Cherpumple” —…
Big Data, Intelligence and Multi-Faceted Innovation
I’m using this diagram (below) in two posts – this one, and one to be published shortly. Why? The…
The Cloud’s Role in Standardizing Business Processes
A few months ago, I wrote a post about cloud computing's possible impact on business process outsourcing, in which I…
Kalido Directs Data Governance
Kalido recently introduced version 9 of its Information Engine product. The company has been around for 10 years but has had difficulty…
Customer Service, the New Marketing in the Era of the Social Customer
Okay, I'm not the first person to write about this idea, but it has been on my mind lately, so…
