A “Business Intelligence Renaissance”: 2012 Wisdom of Crowds BI Market Study
We are very fortunate. We reside in a time of great – unprecedented and unparalleled – change. Much like the…
Is My Data Really Mine?
My colleague Bill Wooten recently wrote about the value of privacy and shared his thoughts on the book “Privacy and Big…
Important: About the Malware Warnings Some Visitors are Seeing
We are aware that many users attempting to access our communities today are seeing malware warnings from Google. We want to…
In Praise of Industry Models
If you want to make an apple pie from scratch, you must first create the universe.—Carl SaganMaking an enterprise data…
Best Practices for Successful Workforce Analytics
Complexity in today’s workforce, new technology investments, economic pressures, talent as a competitive edge, aligning the people strategy with the…
Innovation and Robotics: The Uncanny Valley of Death
The Jetsons premiered almost 50 years ago, but where’s Rosey? Science fiction has been predicting the rise of robotics in…
Social Dynamx, Scaling Social Customer Support
Companies are learning that today customer service is a big part of effective marketing strategy. The concept that customers decide how,…
One Secret for Success in Cloud Computing – Fewer Choices
Retailers have long followed the mantra of “stack it high and watch it fly”. In fact, stores often pile goods…
Workforce Analytics: Where To Begin – The Key Three
The obvious questions are, “What metrics should I be tracking?” and “Which KPI’s will provide me and my organization with…