Using Recommendation Engines to Reduce Subscription Service Churn
Recommendation engines are the digital version of the pot of gold at the end of the Big Data rainbow. Imagine…
Redefining Loyalty Programs with Big Data and Hadoop
Building Real Customer Relationships from Reward-Based FlingsA loyalty program should not be about points, rewards, or status. While these perks…
What Angry Birds Can Teach Us About Analytics
The past couple of years, my kids participated in The Hour Of Code. If you haven’t heard about the initiative,…
The Myth of Multiple Intelligences: Its Impact on eLearning
When you were in grade school, you probably heard about the theory of multiple intelligences. Developed by psychologist Dr. Howard…
Online Invoicing Solutions: Boring Billing Just Got Better
The bottom-line similarities between moving IT operations to the cloud and shifting online invoicing to the cloud are many. Then…
Integrating Quality Assurance into Your CRM Operations
The quality industry distinguishes between quality assurance and quality control. The former represents a set of processes designed to assure…
How Small Businesses Can Use Big Data
As a small business owner, you may think that Big Data could not be any sort of help to you.…
A Brief History of Big Data Everyone Should Read
The history of Big Data as a term may be brief – but many of the foundations it is built…
What Data Will Your Customers Share for Better Service?
What Data Will Your Customers Share for Better Service?Your customers are willing to share their personal information with you –…
How Big Data Is Helping Law Enforcement
Big Data is essentially the gathering of information from varied sources that can be studied to determine future patterns. Many…