DQ Alert: Easy Savings by Removing Dups
Poor data quality costs over $600 billion annually as per TDWI surveys and studies.Whether you are the VP looking over…
Rebranding and the Customer Experience
In which Jill argues that rebranding is in the eye of the beholder. “Watch your elbows! Coming through!” The outward…
Social Jobs
We’ve all heard stories about how job seekers have missed out on opportunities because of their social networking pages… but…
How Different Groups Spend Their Day – Interactive Graphic -…
How Different Groups Spend Their Day - Interactive Graphic - NYTimes.com The American Time Use Survey asks thousands of American…
Perfect IT
I once met with a rather thoughtful Project Manager to catch up on things. An interesting person to talk to…
Google Analytics Achilles Heel
For the casual user, Google Analytics seems like analytics manna and at free it's hard to complain too much.However, for…
Corporate Restructuring is Hard – Transparency and Authenticity are Required
“I’m really struggling with these changes” the woman told me at a recent change management training course I was delivering.…
Raking for Relationships
Imagine you are outside with a rake–or a broom or a snow shovel or a hammer or a paint brush…
Design for Information
All to often reports are designed to provide data, not information. There are charts and tables with little intrepretation, or…
The Future of Work: Hey, We Got “Smart Office”
This theme continues to generate a lot of e-mail. This week’s First Thing Monday piece on the need for a…

