Alteryx Advances the Process of Customer Analytics
The market for customer analytics continues to grow as organizations realize the…
Salesforce.com Is Full of Surprises
Anyone who follows Salesforce.com is used to surprises, but over the last…
SAS Aligns Marketing and Customer Intelligence
I recently attended SAS’s European analyst event, where I went to focus…
Interactive Intelligence Reveals Ambitious Plans for Customer Service
At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased…
Attensity Uses Social Media Technology for Smarter Customer Engagement
When I last wrote about Attensity I classified it as a “pure play” text…
