mfauscette

161 Articles

Online Business Model Innovation

The Internet is enabling some very innovative and creative twists on traditional…

mfauscette mfauscette 4 Min Read

Consolidation in the Social Software Market Continues: VMware Acquires SocialCast

I have to admit that Tuesday's announcement from VMware was a bit…

mfauscette mfauscette 5 Min Read

Big Data and the New Face of Commerce

Here's a simple task, let's say you have an antique that you…

mfauscette mfauscette 8 Min Read

Netsuite SuiteWorld 2011, Making ERP Social

I spent time this week in San Francisco with the Netsuite team…

mfauscette mfauscette 10 Min Read

The Evolution of Customer Service

I think that some (maybe a lot) of businesses are struggling to…

mfauscette mfauscette 8 Min Read

Communication and Collaboration in a Social Business World

There's a pretty good argument that a big part of the social…

mfauscette mfauscette 6 Min Read

Knowledge Sharing – The “New” Power in the Enterprise

I grew up with the concept that knowledge is power and that…

mfauscette mfauscette 9 Min Read

Consolidation in the Social Business Market Continues: Salesforce.com Acquires Radian6

Earlier today Salesforce.com announced its agreement to acquire socialytics software vendor Radian6…

mfauscette mfauscette 4 Min Read

Engaging Customers on Facebook

In preparing for a webinar this week with Lithium Technologies on Facebook…

mfauscette mfauscette 5 Min Read