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Challenges Data Analytics Can Solve in the Call Center Industry
Redefining Remote Work and Ensuring Productivity with Big Data
Data Driven Links Between Workplace Productivity and Screening Checks
4 Ways To Boost Looker Performance in Data-Centric Companies
Big Data Partnerships Drive Growth in the Global Remittance Market
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Mark Ross-Smith
Asia's #1 Airline Loyalty Data Expert. Formerly the Head of Loyalty with Malaysia Airlines & CEO in telco and hospitality businesses. Now helping travel organisations drive incremental revenue through big data & loyalty.
Predicting Airline Loyalty Churn – Cathay Pacific Marco Polo [Case Study]
How Big Data Is Driving Airline Loyalty Programs
How To Create A 360-Degree Customer View Using Data
Dark Data: The hidden billion dollar opportunity
How hotels are using data to generate new revenue
How Airlines Measure Loyalty Using Big Data & Analytics
How to Segment Your Customer Database (Frequent Flyer Edition)
Commercializing Big Data: Frequent Flyer Programs
How Big Data Is Changing the Way You Fly
