Using Decision Management to Make Sure Your Agents Can Handle Any Call
I got an invite to a webinar on this topic the other…
Racing to Deliver You the Latest Insights
The Q2 issue of the award-winning Teradata Magazine Online is now available!…
Will Bollywood take the shine off Communications revenue? Competing in Media & Communications with data-driven analytics
The movie industry, recognised around the world with the names of Hollywood…
The Butterfly Effect and Data Quality
I just wrote a paper called the ‘Butterfly Effect’ of poor data…
