Data Mining: A new weapon in the fight against Medicaid fraud
On Friday July 16, US Attorney General Eric Holder and Secretary of…
Economic crisis gives boost to Agent-based modeling
The “economic focus” column in the July 24th-30th (2010) issue of The…
Why Questions are Becoming More and More Popular in the Social Realm
Yahoo! Answers and Answers.com have been around since 2005.
Charlie Rose, Customer Service, and the Master Twitter Record
My post last week detailed the customer service-oriented frustrations that many of…
Social CRM: Thinking Outside the “Call Center” Box
If one studies history of automobiles, the first cars powered by internal combustion…
