Month: October 2009

Online Marketing as an Interactive Conversation

I met Jerry Rouleau and Scott Stroud who are key stakeholders with…

SundeepKapur1 SundeepKapur1 4 Min Read

BPM Optimization and Simulation

Copyright © 2009 James Taylor. Visit the original article at BPM Optimization…

JamesTaylor JamesTaylor 5 Min Read

Package Update Roundup: Sep 2009

This is a list of new or updated packages that were released…

DavidMSmith DavidMSmith 3 Min Read

New York Diner

In a New York Thai restaurant I dine alone being new to…

Editor SDC Editor SDC 3 Min Read

Could Twitter change customer service?

Alright, if you have caught me ranting lately about how Twitter isn't…

mfauscette mfauscette 7 Min Read

Out of the Recession

It has been a little over a year since Lehman Brothers went…

Editor SDC Editor SDC 5 Min Read

New Tools, Same Problems on IT Projects

Collaborative tools such as Microsoft’s SharePoint hold enormous promise on all sorts…

PhilSimon PhilSimon 5 Min Read

#23: Here’s a thought…

An occasional series in which a review of recent posts on SmartData…

brianfarnan1 brianfarnan1 7 Min Read

Software Patents: A Personal Story

Given the radioactive nature of this post’s subject matter, I feel the…

Daniel Tunkelang Daniel Tunkelang 8 Min Read