We use cookies, including third-party cookies from Google to serve personalized ads through AdSense, to operate this site and understand how it is used. By continuing to browse, you accept this use. See our Privacy Policy and Terms of Use for details, including how to opt out of personalized advertising.
Accept
SmartData CollectiveSmartData Collective
  • Analytics
    AnalyticsShow More
    What Kind of Problem-Solving Distinguishes Data Analysts From Software Engineers -- AI-generated illustration
    What Kind of Problem-Solving Distinguishes Data Analysts From Software Engineers
    7 Min Read
    chatgpt image jul 21, 2026, 04 34 30 pm
    4 Core Benefits of Predictive Maintenance after Vibration Analysis
    10 Min Read
    How Does Data Mining Boost Customer Satisfaction in Logistics? Harnessing Analytics for Results -- AI-generated illustration
    How Does Data Mining Boost Customer Satisfaction in Logistics? Harnessing Analytics for Results
    11 Min Read
    chatgpt image jul 13, 2026, 04 23 45 pm
    How Data Analytics Helps Companies Improve User Engagement
    19 Min Read
    chatgpt image jul 13, 2026, 03 59 46 pm
    How Data Analytics Improves Multi-Location Search Strategies
    10 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-25 SmartData Collective. All Rights Reserved.
Reading: Forrester Research Gets an F in Monitoring
Share
Notification
Font ResizerAa
SmartData CollectiveSmartData Collective
Font ResizerAa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Uncategorized > Forrester Research Gets an F in Monitoring
Uncategorized

Forrester Research Gets an F in Monitoring

ariherzog
ariherzog
3 Min Read
Forrester Research Gets an F in Monitoring
Illustration generated with qwen-image-Q4_K_M (local ComfyUI) + quality 20-step CFG 4.
SHARE

But that’s not the only company with an F.

Two weeks ago, I challenged six social media evangelists at a wide range of organizations to add a blog comment as proof whether or not they or their colleagues were actively monitoring blogs.

Many social media consultants and community managers routinely search for their names, their corporate executives’ names, and their competitors’ names. At least, that’s my theory!

Let’s test the theory with Amber Naslund of Radian6, Marla Erwin of Whole Foods, Andrew Nystrom of the Los Angeles Times, Wendy Harman of the American Red Cross, Morgan Johnston of JetBlue, and Jeremiah Owyang of Forrester Research.

If you are one of the six named individuals, or are a colleague at said organizations, do you mind adding a comment below and indicating how you came here?

My post was a prime example of linkbait, but if you scroll through the comments, you can see replies by Amber, Andrew, and Morgan, and others I mentioned, including Aaron Strout, Marc Meyer, Christopher Gabriel, and David Bradley.

Where are Marla, Wendy, or Jeremiah? This tells me either the linkbait wasn’t scented or corporate responses are different.

More Read

The Future of Cyber Security and Cyber Conflict
The Future of Cyber Security and Cyber Conflict
Use of Technology – My thought process on this one is a bit left field I know but…
Web Tracking and Analytics Data in Salesforce: Why They’re Necessary
Engagement or Experience?
A Company is like a Sphere

On a hunch whether they visited but chose not to comment, I ran some searches with Google Analytics and discovered, sadly, there were zero visits by wholefoods.com or forrester.com. I presume the same would be true of the third.

Considering numerous business executives and new media directors read my blog on a daily basis, a 50% response ratio is a telling statistic. Unfortunately, those three organizations are frustrating the mantra that listening is crucial to succeed online. Moreover, let’s suppose Forrester Research is listening and not engaging; how is mom-and-pop XYZ Associates supposed to respond?

Let’s have it, folks. Why is JetBlue responding but Whole Foods isn’t? Should I name drop anyone else, such as AirTran and Trader Joe’s for spite?

Photo credit: wolfmix

—
Read more at AriWriter | Follow tips by RSS or Email | Twitter

       

Share This Article
Facebook Pinterest LinkedIn
Share

Follow us on Facebook

Latest News

Flat editorial illustration: The article explains that training robots for physical interaction requires three distinct data cate
Physical AI: What Data Do You Need to Train a Robot?
Artificial Intelligence Exclusive Robotics
What Kind of Problem-Solving Distinguishes Data Analysts From Software Engineers -- AI-generated illustration
What Kind of Problem-Solving Distinguishes Data Analysts From Software Engineers
Analytics Big Data Exclusive Software
Flat editorial illustration: The article examines AI agents that escalate from legitimate data retrieval to attempted intrusions
OpenAI’s Government Website Incidents Raise a Hard Question for AI Agents: When Should They Stop?
Artificial Intelligence News Security
Flat editorial illustration: The article's core relationship is the alignment between customer behavioral data (visit frequency,
Data-Driven Loyalty: How Restaurants Use Behavioral Analytics to Optimize Revenue
Exclusive

Stay Connected

1.2KFollowersLike
33.7KFollowersFollow
222FollowersPin

You Might also Like

4 Ways You’re Wasting Money on Your Technology
Uncategorized

4 Ways You’re Wasting Money on Your Technology

6 Min Read
Oracle Financials Is in the Cloud
Uncategorized

Oracle Financials Is in the Cloud

15 Min Read
The Case Against Collaboration, Part II
Uncategorized

The Case Against Collaboration, Part II

4 Min Read
A Recap of the 2009 DoDIIS Worldwide Conference
Uncategorized

A Recap of the 2009 DoDIIS Worldwide Conference

9 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

AI chatbots
AI Chatbots Can Help Retailers Convert Live Broadcast Viewers into Sales!
Chatbots
From Bolts to Bots: How AI Is Fortifying the Automotive Industry
From Bolts to Bots: How AI Is Fortifying the Automotive Industry
Artificial Intelligence

Quick Link

  • About
  • Contact
  • Privacy
Follow US
© 2008-26 SmartData Collective. All Rights Reserved.
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?