Introduction Different civilizations result from intelligence. By augmenting our human intelligence with different forms of artificial intelligence, we can make…
Factories filled with computerized robots may still sound futuristic, but major companies are starting to incorporate them into their production…
Every now and then I run into a large organization who is using a “friend” or “family member” for their…
Every day businesses have to mitigate risk when they consider their IT budgets. They have to take time to understand…
Sometimes people get stuck in the weeds when evaluating technology projects by focusing on key features and product capabilities and…
One of the most frustrating things for me when I meet with my prospective partners who are not the decision…
Let’s face it: the financial industry isn’t exactly the most innovative in terms of embracing emerging technologies. Growing regulations and…
It’s no secret that your customers and employees want an innovative experience with your company’s technology. Outdated technology can seriously…
An annual study conducted by the research arm of Educause (ECAR – Educause Center for Applied Rese An annual study…
Five years ago, while examining leading-indicator values and expectations in our annual Customer Loyalty Engagement Index in the then-nascent…
At a time in our history when there is more data than ever before, the overwhelming majority of companies ...
Money Out the Window It’s scary to think about the dollars involved, but with over 70% of Business Intelligence and Data Warehousing projects failing it is surprising…
The above diagram was compiled by Florence Nightingale, who was – according to The Font – “a celebrated English social reformer and statistician, and the founder of…
I always make the point that data is everywhere – and that a lot of it is free.
The internet and ecommerce world offers endless possibilities to use customer analytics and big data ..
