Where a few years ago, a social media monitoring tool may have been a nice to have and something to…
Whether you like Soccer (Football outside the U.S.) are “Soccer Neutral” or have a problem with the billions of dollars spent by…
Saying that the Internet is a medium for change, knowledge, discourse, or even civil unrest is a vast understatement, because…
In late December of 2013, Google Chairman Eric Schmidt admitted that ignoring social networking had been a big mistake. ”I guess, in our…
That is my mission for 2014.I am throwing out the rules. I am eliminating the notes and disclaimers. I am…
At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased its extensive product portfolio and its ambitious plans…
At this year’s Inforum user group conference, Infor representatives showed the progress the organization has made since last year in transforming itself…
When I last wrote about Attensity I classified it as a “pure play” text analytics vendor, but the latest release of its…
The benefits of data analysis have become well-documented – enormous cost savings for businesses, a higher likelihood of achieving a…
Everyone is saying social analytics and monitoring tools are social intelligence, and this needs to stop in order for the…
At a time in our history when there is more data than ever before, the overwhelming majority of companies ...
The above diagram was compiled by Florence Nightingale, who was – according to The Font – “a celebrated English social reformer and statistician, and the founder of…
Money Out the Window It’s scary to think about the dollars involved, but with over 70% of Business Intelligence and Data Warehousing projects failing it is surprising…
I always make the point that data is everywhere – and that a lot of it is free.
The internet and ecommerce world offers endless possibilities to use customer analytics and big data ..
