There are numerous definitions for “master data” ranging from one sentence to a few paragraphs. This is perhaps the most…
In my first post of this year published on January 2nd, titled 2010: Year of Social CRM, I highlighted why…
I attended a roundtable Monday with SAP's new co-CEO's, Bill McDermott and Jim Hagemann Snabe to get an update on…
In the arena of retailing, we’re all players. But many of us are also spectators, sitting high up in the…
The above diagram was compiled by Florence Nightingale, who was – according to The Font – “a celebrated English social reformer and statistician, and the founder of…
At a time in our history when there is more data than ever before, the overwhelming majority of companies ...
Money Out the Window It’s scary to think about the dollars involved, but with over 70% of Business Intelligence and Data Warehousing projects failing it is surprising…
I always make the point that data is everywhere – and that a lot of it is free.
The internet and ecommerce world offers endless possibilities to use customer analytics and big data ..
