Data Quality
820 views

How do you define your master data?

MIKE20 - July 21, 2010

There are numerous definitions for “master data” ranging from one sentence to a few paragraphs.  This is perhaps the most…

CRM
697 views

Rise of Social CRM and how IT & BPO Companies can Profit from it

hkotadia1 - April 18, 2010

In my first post of this year published on January 2nd, titled 2010: Year of Social CRM, I highlighted why…

Uncategorized
752 views

A fresh take on SAP’s strategy under the new Co-CEO’s

mfauscette - March 20, 2010

I attended a roundtable Monday with SAP's new co-CEO's, Bill McDermott and Jim Hagemann Snabe to get an update on…

Business Intelligence
986 views

They’re Baaaack! IT Spending in Retail Returns

JillDyche - November 10, 2009

In the arena of retailing, we’re all players. But many of us are also spectators, sitting high up in the…