Foundation of Social Business: Defining Social and Enterprise Text Analytics

Normally, I steer clear of defining terms, primarily because of the term “exceptions”. There are exceptions to every rule so I don’t know that it helps to be too dogmatic. Here at CI, we spend a fair bit of time talking about data: enterprise and social, structured or unstructured that it occurred to us, “Hey, does anyone else know what we’re talking about?” So, I thought it might be worth spending a little time defining what we mean when we talk about unstructured text or enterprise data.(more…)