Chris Bucholtz is Ready to Turn CRM Inside-Out
Martin Schneider was the driving force behind one of the best CRM blogs out there – CRM Outsiders. And although…
Risk and Five Sigma Events – Can They Happen to You?
Perhaps it’s a sense of optimism wired into humans (or conversely delusion), but when business managers think of worst case…
SAP’s SAPPHIRENOW: Women’s Leadership Summit
Since 2007 I have had the pleasure of participating in SAP’s Influencer Program.
Looking for (data) love in all the wrong places
I just had dinner with a friend who works with customer data for a new line of business (LOB) for a…
Why Medians May Not be the Message – for Talent Data
I was reading a piece in the Journal this morning on a scientific debate regarding an Alzheimer’s study. The debate…
Governance of the People? Of the Data? For the …
Just read Julie Hunt’s blog on the connections between business process and data governance. Interesting. http://preview.tinyurl.com/proc1hunt. In it, she quotes Rob…
Measuring the Strong Signal of the Customer’s Voice
SDC interviewed Claude Guay - CEO of iPerceptions - and Duff Anderson, iPerceptions’ VP of research - about their approach…
Data Governance & Quality Rock Stars
One of my clients used to affectionately call me a Rock Star. Why? Because of a Bon Jovi documentary in…
