Impress your colleagues with year-end predictions
Why should the smart people have all the fun with year-end predictions? You can issue your own! But don’t delay.…
How to measure Social CRM ROI
One of the question frequently asked about Social CRM or Social Media is What is the ROI? This is a…
Product Success and Innovation
I've written about innovation a few times and I admit it's a subject that intrigues me and that I think…
Final Jeopardy in “updateable” e-book
The e-book of Final Jeopardy can be pre-ordered, as of today, at Amazon and B...amp;N--but there's a wrinkle. The e-book…
Best One-on-One Conversations of 2011: Social CRM, Entrepreneurship and Connecting with Real Influencers
Over the past couple of months I've been hosting a conversation series over at SmallBizTrends.com (thanks Anita Campbell!) called One…
Enabling Social and Collaborative Business Intelligence: A culture of collaboration
If you fail to establish a corporate environment conducive to collaboration, how will you achieve the best from your collaborative…
From Business Intelligence to Personal Intelligence
We all know that analyzing data can help us make better decisions at work. So what if we put the…
Reaction Times Do Make a Difference
Even though the winter solstice is days away for the Northern Hemisphere, many of us have already been hit hard…

