Handling The Big Data Faucet
Between the millions of blogs, hundreds of sources of open social information streams along with the massive number of popular…
CI & CNBC Using Social Media Analytics to Predict Business Outcomes
Analysts were expecting big gains from Kohl’s over the holiday weekend; it’s just they didn’t mention that to their customers.…
Big Data, Intelligence and Multi-Faceted Innovation
I’m using this diagram (below) in two posts – this one, and one to be published shortly. Why? The…
Customer Service, the New Marketing in the Era of the Social Customer
Okay, I'm not the first person to write about this idea, but it has been on my mind lately, so…
Extreme Redundancy – Don’t Leave Home Without It!
Visa’s command and control center—somewhere on the east coast of the United States—is a case study in redundancy with intense…
Designing the Ultimate Business Intelligence Tool
A short time ago I was contacted regarding a blog by Jaime Brugueras, discussing what he feels is lacking in…
Top-Down Business Intelligence
“A good plan is like a road map: it shows the final destination and usually the best way to get…
Some Thoughts on the Levels of Automation of a Decision
A recent post on the IBM Good Decisions Blog – When Should You Automate a Business Decision? contains a list…
Integrated Data Among Top Challenges P&G, Kraft and Others Face in Tapping Gartner’s “The Power of Me”
At first glance, the title of a Gartner research paper released a few days ago can be misleading.
