Social Business By Design: Transformative Social Media Strategies for the Connected Company
Dion Hinchcliffe of Dachis Group is one of the brightest minds in the nation today. For years he has helped…
10 Don’ts for Delivering Mobile Business Intelligence
With all the major vendors and analyst firms espousing the growing importance of Mobile Business Intelligence (BI) and touting its…
The Future of BI in Two Words
What’s the future of BI? Last fall, one sharp source of mine answered, “Two words: Tableau and QlikView. You didn’t…
How a Free Burrito Turned into A $55 Parking Ticket and a Great Customer Experience
It’s hard trying to keep up in the Age of Acceleration. Everything is sped up. Everything is enhanced. Everything is…
Gartner says predictive analytics are the hot BI topic.
Rita Sallam, BI analyst for Gartner, says that the use of predictive analytics software will be pervasive by 2020. By…
How SEO is Like Customer Service
"We seek to WOW our customers." – ZapposWhen we hear of customer service, the big companies that come to mind…
Using Sales Intelligence to Boost Revenue
It’s becoming increasingly difficult for businesses to make accurate forecasts about what might happen six months from now. We’re living…
Self-Service BI & Adapting Line of Business (LoB) Executives
Today, BI has sprouted more than just a technology as organization across the globe demand over more relevant and faster…
Revealing Human Nature through Social Media Measurement
The Atlantic Ocean contains 100 billion, billion gallons of water and "if each gallon of water represented a byte or…