Social Dynamx, Scaling Social Customer Support
Companies are learning that today customer service is a big part of effective marketing strategy. The concept that customers decide how,…
From Transaction to Customer Engagement with Business Analytics
Much of the promise of big data lies not in the ever-increasing volume of information available to organizations, but in…
5 Hidden Skills for Big Data Scientists
Here are five hidden skills for big data scientists: 1. Be Clear: Is Your Problem Really A Big Data Problem?
What Goes On at the Weasku Inn…
If you’re out for networking in the BI industry and keeping score, you still attend TDWI or Strata. But for…
Big Data Bubbles Up Trouble!
Today Big Data has made the impossible, possible. Collecting and analyzing unstructured data types such as social media data, web click streams,…
Next query: NoSQL and Business Intelligence
Business intelligence (BI) has long been associated with relational databases and the SQL language. From the earliest days of data…
Nigel Turner: “It’s all about the data. Or Is it?”
By Nigel Turner, Vice President, Information Management Strategy, Harte-Hanks Trillium SoftwareI, along with several Trillium Software colleagues and around 250…
Please check out the Text Analytics Summit, Boston, June 12-13
The next Text Analytics Summit is coming up in four weeks. The June 12-13 conference will be the 8th annual…
Analytics for Creating More Choices
Choice covers both the capacity to control people and events, and an underlying belief in the possibility of such control.…
